Info Line and Child Seat Sessions

Got questions? Still concerned?

You’ve read the brochures as well as the relevant pages on the Traffic Safety Foundation’s website and you’ve installed the child car seat in your vehicle.   But what if you still have questions or are concerned about how you’ve installed the child car seat? That’s what the Child Car Seat Information Line is all about. 

Certified Child Passenger Safety Educators are available to answer your questions from Monday to Friday 9 a.m. to 5 p.m. How do you reach us?

Call 1-877-247-5551 (toll free)

Child Passenger Safety Sessions

If you require additional help, you might consider booking an appointment for an Instructional Session. Refer to the schedule to see if a session is coming up in your area. All checks are run by Certified Child Safety (CCS) Educators. 

In some areas of the province, child passenger safety sessions are conducted by other organizations and individuals. Please check the Child Car Seat Community Contacts to see if checks are available in your area.

Information sessions

The Child Passenger Safety Program will provide child car seat information sessions for professional and community groups.  Call 1-877-247-5551 (toll free) for more information.

The Child Passenger Safety Program

BCAA’s Traffic Safety Foundation, together with program partner ICBC, has developed a comprehensive Child Passenger Safety Program to help you ensure your child’s safety on the road. It includes:

  • Toll-free child car seat information line
  • New Parent Car Seat Workshops 
  • Information sessions for professional and community groups

BCAA Traffic Safety Foundation / Child Passenger Safety Program